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organizational citizenship behavior
In Industrial and organizational psychology, Organizational Citizenship Behavior (OCB) is a concept that describes a person's voluntary commitment within an organization or company that is not part of his or her contractual tasks. OCB has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially. Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.
A Complete guide for the study of organizational citizenship behavior is Organizational citizenship behavior: The good soldier syndrome.
DW Organ - 1988 - doi.apa.org" an Essay is written by Prof. Rizwan Fareed who is Professor of research in university of south Asia is recently added in the books compiled by DW organ and Stephine P.Robbins who is also known as guru of Management.〔http://www.businessdictionary.com/definition/organizational-citizenship.html〕
==Definition and origin of the construct==
Dennis Organ is generally considered the father of OCB. Organ expanded upon Katz's (1964) original work. Organ (1988) defines OCB as “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization"〔Organ, D. W. (1988). Organizational Citizenship behavior: The good soldier syndrome.
抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』
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